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NOTICE OF PRIVACY PRACTICES
Effective Date: 04/14/03
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE
USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY.
If you have any questions about this notice, please contact the
Corporate Compliance Office at (760) 241-7773
WHO WILL FOLLOW THIS NOTICE:
This notice describes our privacy practices and that of:
Any health care professional authorized to enter information into
your medical chart.
All employees, staff and volunteers.
OUR PLEDGE REGARDING MEDICAL INFORMATION:
We understand that medical information about you and your health
is personal. We are committed to protecting medical information
about you. We create a record of the care and services you receive
at the clinic. We need this record to provide you with quality care
and to comply with certain legal requirements. This notice applies
to all of the records of your care generated by our practice, whether
made by personnel or your doctor.
This notice will tell you about the ways in which we may use and
disclose medical information about you. We also describe your rights
and certain obligations we have regarding the use and disclosure
of medical information.
We are required by law to:
o make sure that medical information that identifies you (identifiable
health information) is kept private;
o give you this notice of our legal duties and privacy practices
with respect to medical information about you; and
o follow the terms of the notice that is currently in effect.
HOW WE MAY USE AND DISCLOSE MEDICAL INFORMATION ABOUT YOU:
The following categories describe different ways that we use and
disclose identifiable health information. For each category of uses
or disclosures we will explain what we mean and try to give some
examples. Not every use or disclosure in a category will be listed.
However, all of the ways we are permitted to use and disclose information
will fall within one of the categories.
FOR TREATMENT We may use your identifiable health information to
treat you. For example, we may ask you to undergo laboratory tests
(such as blood or urine tests), and we may use the results to help
reach a diagnosis. We might use your identifiable health information
in order to write a prescription for you, or we might disclose your
identifiable health information to a pharmacy when we call and order
a prescription for you. Many of the people who work for our practice
- including our doctors and nurses - may use or disclose you identifiable
health information in order to treat you or to assist others in
your treatment. Additionally, we may disclose your identifiable
health information to others who may assist in your care, such as
your spouse, children or parents.
PAYMENT Our practice may use and disclose your identifiable health
information in order to bill and collect payment for the services
and items you may receive from us. For example, we may contact your
health insurer to certify that you are eligible for benefits (and
for what range of benefits), and we may provide your insurer with
details regarding your treatment to determine if your insurer will
cover, or pay for, your treatment.
HEALTH CARE OPERATIONS Our practice may use and disclose your identifiable
health information to operate our business. For example, our practice
may use your health information to evaluate the quality of care
you received from us, or to conduct cost-management and business
planning activities for our practice.
APPOINTMENT REMINDERS Our practice may use and disclose your identifiable
health information to contact you and remind you of an appointment.
TREATMENT OPTIONS We may use and disclose your identifiable health
information to inform you of potential treatment options or alternatives.
HEALTH-RELATED BENEFITS AND SERVICES Our practice may use and disclose
your identifiable health information to inform you of health-related
benefits or services that may be of interest to you.
RELEASE OF INFORMATION TO FAMILY/FRIENDS Our practice may release
your identifiable health information to a friend or family member
who is helping you pay for your health care, or who assists in taking
care of you.
DISCLOSURES REQUIRED BY LAW Our practice will use and disclose
your identifiable health information when we are required to do
so by federal, state or local law.
SPECIAL SITUATIONS
PUBLIC HEALTH RISKS As required by law, we may disclose your identifiable
health information to public health or legal authority charged with
preventing or controlling disease, injury, or disability.
HEALTH OVERSIGHT ACTIVITIES We may disclose identifiable health
information to a health oversight agency for activities authorized
by law. These oversight activities may include audits, investigations,
inspections, and licensure.
LAWSUITS AND SIMILAR PROCEEDINGS If you are involved in a lawsuit
or a dispute, we may disclose identifiable health information in
response to a court or administrative order. We may also disclose
identifiable health information in response to a subpoena, discovery
request, or other lawful process by someone else involved in the
dispute, but only if efforts have been made to tell you about the
request or to obtain an order protecting the information requested.
LAW ENFORCEMENT We may disclose identifiable health information
for law enforcement purposes as required by law or in response to
a valid subpoena.
CORONERS, MEDICAL EXAMINERS AND FUNERAL DIRECTORS We may release
identifiable health information to a coroner or medical examiner.
This may be necessary, for example, to identify a deceased person
or determine the cause of death. We may also release identifiable
health information about patients of our practice to funeral directors
as necessary to carry out their duties.
ORGAN AND TISSUE DONATION Consistent with applicable law, we may
disclose identifiable health information to organ procurement organizations
or other entities engaged in the procurement, banking, or transplantation
of organs for the purpose of tissue donation or transplant.
RESEARCH We may disclose identifiable health information to researchers
when their research has been approved by an institutional review
board that has reviewed the research proposal and established protocols
to ensure the privacy of your health information.
MILITARY AND VETERANS Our practice may disclose your identifiable
health information if you are a member of U.S. or foreign military
forces (including veterans) and if required by the appropriate military
command authorities.
WORKERS' COMPENSATION We may release identifiable health information
for workers' compensation or similar programs.
NATIONAL SECURITY Our practice may disclose your identifiable health
information to federal officials for intelligence and national security
activities authorized by law. We also may disclose your identifiable
health information to federal officials in order to protect the
President, other officials or foreign heads of state, or to conduct
special investigations.
INMATES Should you be an inmate of a correctional institution,
we may disclose to the institution or agents thereof identifiable
health information necessary for your health and the health and
safety of others.
YOUR RIGHTS REGARDING MEDICAL INFORMATION ABOUT YOU
You have the following rights regarding the identifiable health
information that we maintain about you:
1. Confidential Communications. You have the right to request that
we communicate with you about medical matters in a certain way or
at a certain location. For example, you can ask that we only contact
you at work or by mail. To request confidential communication, you
must make your request in writing to the Patient Liaison. We will
not ask you the reason for your request. We will accommodate all
reasonable requests. Your request must specify how or where you
wish to be contacted.
2. Requesting Restrictions. You have the right to request a restriction
or limitation on the identifiable health information we use or disclose
about you for treatment, payment or health care operations. You
also have the right to request a limit on the identifiable health
information we disclose about you to someone who is involved in
your care or the payment for your care, like a family member or
friend. We are not required to agree to your request. If we do agree,
we will comply with your request unless the information is needed
to provide you emergency treatment. To request restriction, you
must make your request in writing to the Director of Operations.
Your request must describe in a clear and concise fashion: (a) the
information you wish restricted; (b) whether you are requesting
to limit our practice's use, disclosure or both; and (c) to whom
you want the limits to apply.
3. Inspection and Copies. You have the right to inspect and obtain
a copy of the identifiable health information that may be used to
make decisions about you, including medical records and billing
records, but not including psychotherapy notes. You must submit
your request in writing to the Director of Operations in order to
inspect and/or obtain a copy of your identifiable health information.
Our practice may charge a fee for the costs of copying, mailing,
or other supplies associated with your request. Our practice may
deny your request to inspect and/or copy in certain limited circumstances;
however, you may request a review of our denial. Reviews will be
conducted by another licensed health care professional chosen by
us.
4. Amendment. If you feel that health information we have about
you is incorrect or incomplete, you may ask us to amend the information.
You have the right to request an amendment for as long as the information
is kept by or for our practice. To request an amendment, your request
must be made in writing and submitted to the Director of Operations.
You must provide us with the reason that supports your request.
We will deny your request if it is not in writing or does not include
a reason to support the request. In addition we may deny your request
if you ask us to amend information that is: (a) accurate and complete;
(b) not part of the identifiable health information kept by or for
the practice; (c) not part of the information which you would be
permitted to inspect and copy; or (d) not created by our practice,
unless the person or entity that created the information is no longer
available to make the amendment.
5. Accounting of Disclosure. You have the right to request an "accounting
of disclosures". This is a list of disclosures we made of identifiable
health information about you. To request this list of "accounting
of disclosures", you must submit your request in writing to
the Director of Operations. Your request must state a time period
which may not be longer than six years and may not include dates
before April 14, 2003. The first list you request within a 12 month
period is free of charge, but our practice may charge you for additional
lists within the same 12 month period. Our practice will notify
you of the costs involved with additional request, and you may withdraw
your request before you incur any costs.
6. Right to a Paper Copy of This Notice. You are entitled to receive
a paper copy of our notice of privacy practices. You may ask us
to give you a copy of this notice at any time. To obtain a paper
copy of this notice, contact the Corporate Compliance Office at
(760) 241-7773.
CHANGES TO THIS NOTICE
We reserve the right to revise or amend our notice of privacy practices.
Any revision or amendment to this notice will be effective for all
of your records our practice has created or maintained in the past,
and for any of your records we may create or maintain in the future.
Our practice will post a copy of our current notice in our offices
in a prominent location, and you may request a copy of our most
current notice at any time.
COMPLAINTS
If you believe your rights have been violated, you may file a complaint
with our practice or with the Secretary of the Department of Health
and Human Services. To file a complaint with our practice, contact
the Corporate Compliance Office at (760) 241-7773. All complaints
must be submitted in writing. You will not be penalized for filing
a complaint.
OTHER USES OF MEDICAL INFORMATION
Other uses and disclosures of medical information not covered by
this notice or the laws that apply to us will be made only with
your written permission. If you provide us permission to use or
disclose identifiable health information, you may revoke that permission,
in writing, at any time. If you revoke your permission, we will
no longer use or disclose identifiable health information for the
reasons covered by your written authorization. You understand that
we are unable to take back any disclosures we have already made
with your permission, and that we are required to retain our records
of the care that we provided to you.
ADDRESS
Please send all correspondence to:
Guardian Medical Group
12370 Hesperia Road, Suite 15
Victorville, CA 92395
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